Hospitals implement LSA’s video-interpreting

01/04/2013

FOR IMMEDIATE RELEASE:

Media Contacts:
Keri Robinson
215.259.7000 X55356
krobinson@lsaweb.com

Daniel Hollingshead
859.494.7485
dan@connectedpatients.com

Connected Patients, LLC Announces New Video Remote Interpreting Module on ConnectMeTM Computer Systems
New Service Will Eliminate Language Barriers While Improving Patient Care and Satisfaction

Lexington, KY (January 3, 2013) – Through a new partnership with LSA Video, Inc., a leading provider of professional Video Remote Interpreting (VRI) services, Connected Patients, LLC is pleased to announce a major enhancement to its ConnectMeTM computer terminals.  Effective immediately, ConnectMeTM users will be able to access qualified American Sign Language (ASL) and foreign language interpreters on demand via the bed-side, touch-screen computer system.

Dan Hollingshead, President and CEO of Connected Patients, LLC sees a lot of upside in the new partnership.  “The ConnectMeTM system is incredibly simple to use but also powerful and flexible.  We’ve leveraged those strengths, adding on-demand video interpreting which we know will help our customers improve communication with their patient population which is becoming more diverse every day.  Partnering with LSA, a leader in this space, ensures the highest level of service and professionalism.  We’re very excited about the possibilities!”

The new ConnectMeTM VRI module will not only help hospitals better meet the needs of its Limited English Proficient, Deaf and Hard of Hearing patient populations, but will help improve patient care and satisfaction.  Through the secure VRI platform,  patient and clinician will be able to see and hear the remote interpreter as if he or she were right there in the room, ensuring timely, effective and completely accurate communication for both parties.  With the ability to instantly connect to a live professional interpreter (removing the patient / provider communication barrier with just the click of a button), VRI helps hospitals and healthcare organizations comply with the new Joint Commission Standards for Patient-Centered Communication.

“We’re very pleased to announce our new partnership with Connected Patients, LLC, and we’re looking forward to our VRI platform being added to the already successful ConnectMeTM computer systems,” said Starla Keith, Executive Vice President, LSA.  “We anticipate a long and mutually rewarding partnership for years to come as we work together to eliminate patient / provider language barriers and enhance the patient experience through cutting-edge technology solutions.”

About Connected Patients, LLC
Connected Patients, LLC is a Lexington, KY-based technology company committed to providing health care facilities and their patients with solutions leading to a better patient experience. The company specializes in user-friendly ConnectMeTMterminals which can either be installed bedside or mounted on an articulating arm, readily useable by clinicians, patients, and their families. The ConnectMeTM terminal has an LCD touch-screen with large, easy to use virtual buttons. The system can be viewed at http://connectedpatients.com/connectme-overview.

About LSA Video, Inc.
LSA Video, Inc. is a wholly-owned subsidiary of Language Services Associates (LSA).  Founded in 1991 by Laura K.T. Schriver, who still holds the title of President and CEO, LSA offers a full range of language-based services, including Translation and Localization, Video Remote Interpreting, INTERPRETALK® Interpreting by Telephone, Face-to-Face Interpreting, American Sign Language and Intercultural Consulting.  With over 150 employees and a network of more than 5,000 Independently Contracted global Linguists, LSA fulfills the multicultural communication needs of more than 2,000 clients worldwide in over 200 languages.  For more information on LSA Video, Inc., please contact Jon Potter on 0808 234 1917 (ext 55373)

jpotter@lsaweb.com


Language Services Associates forms LSA Video, Inc., Offering the Most Innovative Video Interpreting Services in the Industry

12/01/2011

FOR IMMEDIATE RELEASE:

Media Contact:
Natasha Wetten
Marcom Support Specialist
Language Services Associates
(215) 259-7000 x55345
nwetten@lsaweb.com

Language Services Associates forms LSA Video, Inc., Offering the Most Innovative Video Interpreting Services in the Industry

Horsham, Pa. (November 17, 2011) – Language Services Associates (LSA), a leading global interpreting, translation and localization services provider, is pleased to announce the launch of LSA Video, Inc., a wholly-owned subsidiary of LSA. Due to an exponential growth in client base and ever-expanding technological enhancements, LSA Video, Inc. was formed to act as the new host for LSA’s highly-popular Video Remote Interpreting (VRI) services. LSA Video, Inc. provides cutting-edge video interpreting in multiple languages featuring enhanced video quality, dedicated technical support and is the first in the industry to offer complete audio and video encryption.

As a leader in video interpreting for the healthcare industry, LSA Video, Inc. has the ability to provide a remote medical interpreter in Spanish, Sign Language and a variety of other languages in hospitals and healthcare facilities worldwide. With the addition of complete audio and video encryption, LSA Video, Inc. is currently the only video interpreting provider that will offer absolute video security and confidentiality in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Beginning December, 18th, all video interpreting activity executed through LSA Video, Inc. will be 100% secure. Additional enhancements for new and existing customers also include no licensing fees, dedicated interpreters available around the clock and faster connection times.

“LSA has always put a strong emphasis on growth and technology,” said Starla Keith, VP of Sales & Marketing at LSA. “Having experienced an escalated interest in video interpreting over the past three years, the formation of LSA Video, Inc. as a subsidiary of LSA was a necessity to facilitate increased client demand as well as meet our goals for technological innovation.”

LSA Video, Inc. will launch an array of new products and services for video interpreting in 2012 including a fully mobile robotic telepresence and video interpreting apps for the latest tablet computers and mobile devices. Please click here to stay up-to-date on new services and to learn more about LSA Video, Inc.

About Language Services Associates

Language Services Associates (LSA), a veteran in the translation and interpreting services industry, has been facilitating foreign language communication and eliminating multicultural communication barriers across a variety of industry segments since 1991. Founded by Laura K.T. Schriver, who still holds the title of President and CEO, LSA consistently delivers innovative translation and interpreting services to clients all over the globe. From professional translation to over-the-phone and face-to-face interpreting, LSA consistently provides the best translation and interpreting services in the industry.

About LSA Video, Inc.

LSA Video, Inc., a wholly-owned subsidiary of Language Services Associates, provides clear, real-time Video Remote Interpreting (VRI) services utilizing the most advanced technology in the industry. Established in 2011, LSA Video, Inc. has access to qualified and professional interpreters in Spanish, Sign Language and a variety of other languages. LSA Video, Inc. can provide on-demand remote interpreters for any situation where there is a multilingual communication barrier and a face-to-face interpreter is not necessary or feasible. Operating out of a fully-equipped, 1,700 square foot video conferencing center, LSA Video, Inc.’s VRI services provide complete audio and video encryption, fast connection times and superior video quality.